Exemplary Performance Driving Business Results By Benchmarking Your Star Performers Book PDF, EPUB Download & Read Online Free

Exemplary Performance
Author: Paul H. Elliott, Alfred C. Folsom
Publisher: John Wiley & Sons
ISBN: 1118240766
Pages: 256
Year: 2013-01-04
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Praise for Exemplary Performance "I have seen the transformative power of human performance improvement in the power industry where it has produced measurable results in areas such as safety performance. Executives, managers, and other leaders will benefit from this approach, enabling exemplary performance by replicating the results of their stars." —Carl English, vice-chairman (retired), American Electric Power "A must-read for anyone accountable for producing and leading high-performing individuals or teams." —Jamie Torchiana, learning implementation leader, Sales Strategy, AstraZeneca "Uniquely captures profound ideas, frames them concisely, and explains how they work in the real world in a powerful way. If you want to link your business's capability development to actual business outcome, this book might be all you need. A fantastic read." —Don Shoultz, head of learning and development, BP Upstream Learning
ASTD Handbook, 2nd Edition
Author: Elaine Biech
Publisher: American Society for Training and Development
ISBN: 1562869132
Pages: 984
Year: 2014-05-04
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In today’s parlance, smart board is the new chalkboard and for the profession of training and development, this new, 2nd edition of the ASTD Handbook is the MUST-HAVE resource for every practitioner. The ASTD Handbook (2nd edition), more than a year in the making, maintains the authentic credibility of ASTD’s first Handbook (2008), incorporates the new competencies of the profession, and includes more than 50 chapters authored by the top professionals in the T&D space. This all-new material is not just the "best of," but it is the BEST there is. Together with the first edition it represents the essence of the training practice with solid how-to content, plus tools, resources, technology, and more. Spearheaded by expert trainer and world-renowned author, editor, and speaker, Elaine Biech, this is an essential title for your training library. It’s YOUR Profession, OWN IT!
Performance Consulting
Author: Dana Gaines Robinson, James C. Robinson, Jack J. Phillips, Patricia Pulliam Phillips, Dick Handshaw
Publisher: Berrett-Koehler Publishers
ISBN: 162656230X
Pages: 312
Year: 2015-06-01
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NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.
Best Practices in Talent Management
Author: Marshall Goldsmith, Louis Carter, The Best Practice Institute
Publisher: John Wiley & Sons
ISBN: 0470499613
Pages: 336
Year: 2009-12-30
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Linking Training to Performance
Author: William J. Rothwell, Patrick E. Gerity, Elaine A. Gaertner
Publisher: Amer. Assn. of Community Col
ISBN: 0871173611
Pages: 232
Year: 2000-01-01
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In the coming years, escalating retirement and turnover rates among community college administrators and faculty will decidedly create a void for professionals in the workforce development field. Using this book as your field guide, you can expand your range of knowledge and skills, enhancing local institutional and program experience to better respond to local workforce needs.
The Performance Appraisal Tool Kit
Author: Paul Falcone, Winston Tan
Publisher: AMACOM
ISBN: 0814432646
Pages: 256
Year: 2013-05-15
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A well-crafted performance plan has the power to dramatically impact a company's bottom line by increasing efficiency and effectiveness in the workplace. This uniquely practical book provides a customizable appraisal template covering the essential areas of performance and conduct and reveals how you can adapt it to fit varying business strategies. Taking into account factors such as workforce composition, company growth stage, and organizational goals and challenges, The Performance Appraisal Tool Kit shows you how to: * Profile ideal employee performance and behavior * Design competencies that power performance, both at the individual and enterprise level * Drive future change by setting your organization's strategic direction * Retool the appraisal as needed to ratchet up expectations over time Complete with model performance templates that make redesigning your current program simpler, this one-of-a-kind guide will help you create a dynamic appraisal system that's flexible and adaptable enough to accommodate market changes, revised priorities, and increasing productivity targets. This book is approved for HRCI Recertification Credit. See the SHRM store website for details.
Improving Performance
Author: Geary A. Rummler, Alan P. Brache
Publisher: John Wiley & Sons
ISBN: 1118143701
Pages: 270
Year: 2012-12-11
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Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today′s challenge of managing change in today′s complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.
The Carrot Principle
Author: Adrian Gostick, Chester Elton
Publisher: Simon and Schuster
ISBN: 1471105768
Pages: 320
Year: 2012-12-11
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Newly updated to include information for the UK, The Carrot Principle illustrates how ordinary organizations have made themselves extraordinary through the use of strategic employee recognition. The authors show how great organizations and great managers succeed through living the Carrot Principle. Featuring case studies of effective recognition in some of the world's most successful organizations, such as DHL, Avis, Pepsi, etc and demonstrating how recognition has led to improved employee commitment and bottom line results in these companies, the book also shows how a Carrot Culture is not created by the CEO, senior leadership team or HR department, but manager by manager. The book provides examples of leaders - from around the globe - who lead through the Carrot Principle: providing plentiful how-to's for managers wishing to get started or hoping to enhance their recognition abilities. Overall, there has never been a book in the recognition or motivation space that has had this type of quantitative or case study support.
Closing the Engagement Gap
Author: Julie Gebauer, Don Lowman, Joanne Gordon
Publisher: Penguin
ISBN: 1591842387
Pages: 272
Year: 2008
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Identifying the benefits of an engaged workforce that employs more discretionary effort and thinks in terms of the common good, a guide for managers reveals how to bring out the best in a workforce by increasing an employee's knowledge base, delegating authority, and recognizing achievement. 20,000 first printing.
Author: Don Tapscott, Anthony D. Williams
Publisher: Penguin
ISBN: 1440639485
Pages: 368
Year: 2008-04-17
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The acclaimed bestseller that's teaching the world about the power of mass collaboration. Translated into more than twenty languages and named one of the best business books of the year by reviewers around the world, Wikinomics has become essential reading for business people everywhere. It explains how mass collaboration is happening not just at Web sites like Wikipedia and YouTube, but at traditional companies that have embraced technology to breathe new life into their enterprises. This national bestseller reveals the nuances that drive wikinomics, and share fascinating stories of how masses of people (both paid and volunteer) are now creating TV news stories, sequencing the human gnome, remixing their favorite music, designing software, finding cures for diseases, editing school texts, inventing new cosmetics, and even building motorcycles.
Introduction to Information Retrieval
Author: Christopher D. Manning, Prabhakar Raghavan, Hinrich Schütze
Publisher: Cambridge University Press
ISBN: 1139472100
Year: 2008-07-07
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Class-tested and coherent, this textbook teaches classical and web information retrieval, including web search and the related areas of text classification and text clustering from basic concepts. It gives an up-to-date treatment of all aspects of the design and implementation of systems for gathering, indexing, and searching documents; methods for evaluating systems; and an introduction to the use of machine learning methods on text collections. All the important ideas are explained using examples and figures, making it perfect for introductory courses in information retrieval for advanced undergraduates and graduate students in computer science. Based on feedback from extensive classroom experience, the book has been carefully structured in order to make teaching more natural and effective. Slides and additional exercises (with solutions for lecturers) are also available through the book's supporting website to help course instructors prepare their lectures.
Heifetz as I Knew Him
Author: Ayke Agus
Publisher: Hal Leonard Corporation
ISBN: 1574671219
Pages: 260
Year: 2005
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For the last 15 years of Jascha Heifetz's life, Ayke Agus was his closest companion. She came to him as a violin student in his master class at the University of Southern California, but he singled her out when he heard her play the piano. She became his private accompanist and ultimately his assistant and confidante. A sensitive and astute observer, Agus takes up where previous biographers left off; her book is a loving yet unblinking portrait of an aging master by his disciple.
Five Key Principles of Corporate Performance Management
Author: Bob Paladino
Publisher: John Wiley & Sons
ISBN: 1118044622
Pages: 400
Year: 2011-01-04
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In Five Key Principles of Corporate Performance Management, Bob Paladino shares his decades of experience to provide proven, real-world implementation insights from globally recognized and award-winning organizations. You’ll discover what today’s Fortune 100 companies are doing right, and how to implement their enterprise techniques and strategies within your own organization to maximize success.
Benchmarking and Self-Assessment for Parliaments
Author: Mitchell O'Brien, Rick Stapenhurst, Lisa von Trapp
Publisher: World Bank Publications
ISBN: 1464803285
Pages: 322
Year: 2016-03-28
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With international focus on good governance and parliamentary effectiveness, a standards-based approach involving benchmarks and assessment frameworks has emerged to evaluate parliament's performance and guide its reforms. The World Bank's has been a leader in the development of these frameworks, stewarding a global multi-stakeholder process aimed at enhancing consensus around parliamentary benchmarks and indicators with international organizations and parliaments across the world. The results so far, some of which are captured in this book, are encouraging: countries as diverse as Australia, Canada, Ghana, Sri Lanka, Tanzania and Zambia have used these frameworks for self-evaluation and to guide efficiency-driven reforms. Donors and practitioners, too, are finding the benchmarks useful as baselines against which they can assess the impact of their parliamentary strengthening programs. The World Bank itself is using these frameworks to surface the root causes of performance problems and explore how to engage with parliamentary institutions in order to achieve better results. The World Bank can identify opportunities to help improve the oversight function of parliament, thus holding governments to account, giving 'voice' to the poor and disenfranchised, and improving public policy formation in order to achieve a nation's development goals. In doing so, we are helping make parliaments themselves more accountable to citizens and more trusted by the public.
Manual of Healthcare Leadership - Essential Strategies for Physician and Administrative Leaders
Author: Donald Lombardi, Anthony Slonim
Publisher: McGraw Hill Professional
ISBN: 0071794859
Pages: 384
Year: 2014-03-22
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How physician executives and managers can become outstanding leaders in times of rapid change Written by authors who have more than sixty years of combined experience in healthcare, physician, and organizational leadership, this groundbreaking book is an innovative blueprint for overcoming the complex changes and challenges faced by leaders in today's healthcare environment. Rather than being a theoretic work, The Manual of Healthcare Leadership is intended to be a relevant, practical, and real-world guide that addresses the myriad organizational, regulatory, budgetary, legal, staffing, educational, political, and social issues facing leaders in the healthcare industry. One of the primary goals of this book is to enable readers to maximize the performance of each staff member in the interest of collectively providing peerless healthcare to their service community. The strategies offered throughout the text include the "why, what, and how" necessary to solve specific problems and challenges encountered by healthcare managers and leaders. Instruction is provided not only with text, but with diagrams and other resources specifically designed to demonstrate sequential thinking and the progressive application of solutions. With this book in hand, healthcare leaders will be able to confidently select, train, guide, and assess their staff. They will also be able to negotiate, plan, resolve problems, manage change and crisis, and handle the thousand and one other challenges that come their way on a daily basis.